The online shop is fulfilled from our Sheffield shop, using the same stock. We pack and post all orders ourselves, aiming when possible to dispatch those received before 16:00 GMT on the same day, Tuesday through Saturday. Orders placed after 16:00 GMT on a Friday will be dispatched the following Tuesday. All items are securely packed in envelopes or boxes.
Please note: due to the wide variety of magazine & book sizes, your order may be split over multiple packages. We cannot guarantee that they will be delivered at the same time.
We offer various shipping options, as outlined below. You can select your preferred method at the payment stage of ordering.
If you have any questions or special requirements please call us on +44 (0)7522 01 08 03.
We accept Visa, Mastercard and American Express card payments as well as PayPal online.
Please make sure you specify the correct delivery name and address and provide a working email address and phone number. We cannot be responsible for incorrect addressing if you use the wrong one on your order.
You will receive a confirmation email shortly after placing your order. Please check the email and if you have any questions or concerns, email or give us a call right away. We will respond as soon as we can Tuesday through Saturday, during shop hours.
Orders weighing under 2kg are sent via Royal Mail. We strongly recommend paying the slightly higher rate and selecting ‘Priority / Tracked’ at checkout — we cannot vouch for your package’s safe delivery otherwise.
Orders over 2kg are delivered using DPD or DHL. This is a 24-48h, trackable service. Please note: orders placed before 16:00 GMT Tuesday through Thursday will be dispatched the same day and delivered the following day. Orders placed between 16:00 GMT on Thursday and before 16:00 GMT on Friday won’t arrive until Monday. Those placed on the weekend (after 16:00 on Friday) will arrive Tuesday.
Should you need your magazines delivered within Sheffield in a hurry, we offer local delivery and collection options.
Orders weighing less than 2kg are sent via Royal Mail. We strongly recommend paying the slightly higher rate and selecting ‘Priority / Tracked’ at checkout — we cannot vouch for your package’s safe delivery otherwise. Please note that certain countries, such as Australia and Brazil, allow for either tracked or signed, but not both. In such cases, we will always choose tracked for ‘Tracked & Signed’ deliveries unless you request otherwise.
Orders over 2kg are delivered using DHL Express. Please note: Orders placed after 16:00 GMT on a Friday won’t be dispatched until Monday. Take a look at DHL’s Service Guide for delivery times.
Deliveries will include a VAT receipt (note that VAT is not charged on magazines and books in the UK)
We will take all reasonable care to ensure that the details, descriptions and prices of products appearing on the website are correct at the time of publishing.
If there are any problems with your order please let us know as soon as possible. You can also take a look at our Returns Policy.
Tel: +44 (0) 7522 010803
Kommune, Castle House
Sheffield S3 8LN
Our Sheffield shop is open
10am-5pm Tuesday – Saturday
Closed on Public Holidays